Career Opportunities with us

We believe that our reputation for excellence in care, together with our commitment to staff sets us apart from similar organisations and makes us a great place to work

Why you should come work with us:

Friendly Staff | Welcoming Work EnvironmentFlexible Working Hours | Competitive Rates of Pay | Free Training & DBS Provided | Holiday Pay | Contracted Hours | Opportunity to Study QualificationsCareer Progression within the Company |
NUS Discount CardContributory PensionContinuous Personal Development | Employee Counseling and Support

Current Vacancies

Please see below for a list of our current vacancies

We also advertise vacancies on and on our Facebook page

Please contact us by email at for more information

Carers Outreach Worker

Permanent – 22.5hrs per week NJC Pay Scale 8 – £19,945 pro rata per annum

Carers Outreach Workers provide information and one-to-one person-centred support to carers enabling them to better manage the impact of their caring role.

This post requires an enhanced DBS check.

Deadline for applications is 12.00 noon  14th April 2021

Interviews will be on 19th April 2021


For enquiries telephone: 0300 0200 002

Carer Support Worker

Our Carer Support Workers attend a comprehensive induction and undertake shadowing with other experienced members of staff before delivering care alone. The Induction is structured according to the requirements of the Skills for Care Common Induction Standards. This includes taught modules around:

  • Working Within the Social Care Values Base
  • Effective Communication for the Carer Support Worker
  • Professional Development and the Carer Support Worker
  • Safer Moving and Handling
  • Emergency First Aid
  • Health and Safety at Work
  • The Safeguarding of Individuals

Time spent shadowing experienced members of the care staff in supporting individuals who have a wide range of support needs. During this period, feedback on the new CSW’s progress is sought from their mentor and from service users and the appropriate support given to them by their assigned Line Manager. Shadowing allows a controlled and observed opportunity for knowledge and skills gained during the first week of the Induction to be put into practice.

All Carer Support Workers are supported to complete QCF Levels 2 and 3 in Health and Social Care.

Below are the Job Description and Person Specification for the role of Carer Support Worker. You can also download an application form and send it by email to

Carmarthen Office

Suite 11, 2nd Floor West
Ty Myrddin, Old Station Rd
Carmarthen Office
SA31 1LP
01267 220046

Llanelli Office

The Palms Unit 3
96 Queen Victoria Road
SA15 2TH
01554 754957

Ceredigion Office

Plas Antaron
Antaron Avenue
SY23 1SF
07985 672131

Registered charity No. 1121666
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Carers Trust Crossroads West Wales is a company limited by guarantee registered in England and Wales No. 6199277