A fond farewell and a new appointment

Portrait photo of Jo SilverthorneA fond farewell

It is with a heavy heart that, after ten years of dedicated service, we say goodbye to our Service Development Manager, Joanne Silverthorne, who has been an integral part of our team at Carers Trust Crossroads West Wales and her departure marks the end of a remarkable chapter for our organisation.

Jo’s journey with us began after her pivotal role in establishing the Carers Information Service in Carmarthenshire during her seven years at CAVS. When she transitioned to Crossroads, it was truly our gain.

During her tenure, Jo was instrumental in developing vital services for children with disabilities. She spearheaded initiatives such as Saturday Clubs, Summer Clubs, and the Moments Clubs, ensuring that children who could not engage in mainstream activities had their own inclusive spaces. Her efforts have been transformative, providing joy, support, and a sense of belonging to countless children and their families.

Jo also took the lead in developing of our Carer Support Services, enhancing the support offered to carers in West Wales, ensuring that carers and the people they care for are at the heart of everything we do.

After 10 years with Carers Trust Crossroads West Wales and a secondment to Carers Trust Wales, Jo’s departure is a significant loss for us, but we take comfort in knowing that her impact will continue in her new role with the Older People’s Commissioner for Wales as Head of Advice and Assistance. While she will be greatly missed, Jo will always remain a dear friend to Carers in Carmarthenshire.

We wish Jo all the best in her new role and extend our heartfelt thanks for her unwavering dedication and invaluable contributions. Pob lwc, Jo!


Welcome to our new colleague

A warm welcome from Carers Trust Crossroads West Wales to our newest team member Kayleigh Hiorns.

Kayleigh joined our Money Matters Team in April 2024 as our new Financial Wellbeing Officer and brings a wealth of knowledge to the team.


Llanelli Office

The Palms Unit 3
96 Queen Victoria Road
Llanelli
SA15 2TH
0300 0200 002

Registered charity No. 1121666
© 2024 Carers Trust Crossroads West Wales. All Rights Reserved.
View Our Privacy Policy

Carers Trust Crossroads West Wales is a company limited by guarantee registered in England and Wales No. 6199277