Carers Trust Crossroads
West Wales
Carers Trust Crossroads West Wales Ltd. is a registered charity (No. 1121666) with offices in Carmarthen, Llanelli, & Ceredigion. We are a network partner of the Carers Trust, the major national charity offering practical & emotional help to carers.
Our services are tailored to meet the needs of the individual Carer & their family, working alongside other local community services.
Carers Trust Crossroads West Wales is a specialist voluntary organisation providing support to Carers, giving them “time” to be themselves.
Carers Support Service
Carers say that access to information, financial support & breaks in caring are vital in helping them manage the impact of caring on their lives.
The Carers Support Service provides free & confidential information, advice & support to Carers.
We produce & distribute information for carers & organise regular events in partnership with other organisations.
The service is joint funded by Carmarthenshire County Council & Hywel Dda University Health Board.
Announcements
NEW FUNDING
Carers Trust Crossroads West Wales are delighted to announce that we have been awarded £499,360 over 3 years from the National Lottery’s People and Places fund enabling us to continue supporting young carers aged 5-25 across Carmarthenshire in a new project called ‘Carmarthenshire Crossroads Young Carers’.
From the 1st April 2023 we will be focusing our support on helping those young carers who don’t feel they have anyone they can talk to or who need help creating a balance in their life between their caring role, their personal life and their education/work life. This will include offering 1:1 support sessions as well as local activities and access to respite in the short term whilst we work with them to develop longer term solutions. Our education team will continue their good work raising awareness of young carers and some of the challenges they face with pupils and staff in schools and colleges. They will also be helping identify and support carer leads across primary schools in the county.
CARERS INFORMATION SERVICE
Please be advised that as of April 1st, 2023, Carmarthenshire County Council and Hywel Dda University Health Board will no longer commission Carers Trust Crossroads West Wales to deliver the Carmarthenshire Carers Information and Outreach Service.
The service will transfer over to Adferiad Recovery on this date. Carers who would like to register to receive support from Adferiad Recovery can contact their Swansea Office on 01792 816600 or email carersincarms@adferiad.org
Services We Provide
Homecare
Services
We provide care & support
to individuals in the community,
allowing them to remain
living in their own homes
Carers
Support Service
The Carers Support Service
provides information & advice to
carers across Carmarthenshire
Support for
Young Carers &
Young Adult Carers
We operate projects for both
Young Adult Carers (16-25) &
Young Carers (5-18)
in Carmarthenshire
CATCHUP
Welfare Benefits
Advice
The CATCHUP Welfare
Benefits Advice Service
provides welfare benefits advice
to people across Carmarthenshire
Clubs
&
Activities
We have clubs and activities for children and young people with additional needs
What you’ve said about us
The service you offer is great, the staff are always friendly and polite. They always respect the client and their needs. I would definitely recommend Crossroads.
EXCELLENT IN EVERY RESPECT. The office staff are always helpful and approachable and ready to discuss out situation (e.g. if a visit should have to be cancelled by us at short notice or any reason).
I can only speak highly of every one of the ladies that have been here from Crossroads. Everyone is very kind and caring. I’m very grateful to them all for all their support.
Dad enjoys the carers staying in the afternoon. He has a few favourite ones, you can hear the laughter coming from his bedroom.
I know I can leave my mother in the safe hands of Crossroads staff giving me peace of mind while I am away.
Providing free and confidential information, advice, and support 
Carers Trust Crossroads West Wales
for Carers across Carmarthenshire and Ceredigion.
(Formerly known as Carers Trust Crossroads Sir Gar)
We still have availability at our event on 20th November in Kidwelly. Sign up here: form.jotform.com/242963609577067
Join us for a restorative day of handlooming and creative writing, designed to support carers’ wellbeing.
📅 Date: Friday 29th November
🕙 Time: 10am – 2:30pm
📍 Location: Carmarthen Library, SA31 1LN
Led by award-winning writers and craftspeople, this free workshop combines hands-on activities with time for reflection. No experience needed—all materials and lunch provided, plus respite care on request.
📝 To book: Email info@ctcww.org.uk or call 0300 0200 002.
Calling all unpaid carers in Carmarthenshire! Join us for a special free Wellbeing & Information Day on Wednesday, 20th November at the John Burns Centre, Kidwelly.
🕒 Time: 9:30am – 3:30pm
📍 Location: John Burns Centre, Kidwelly
🍲 Includes: Free hot buffet lunch!
Enjoy wellbeing activities, connect with other carers, and explore information stands from various organisations. Hear from expert speakers and gain insights to support you in your vital role. 💬✨
Booking is essential!
➡️ Reserve your spot here: form.jotform.com/242963609577067
📞 Or call: 0300 0200 002 to complete your booking by phone.
Let's come together to celebrate and support unpaid carers on Carers Rights Day. We look forward to seeing you there! ❤️
#CarersRightsDay2024 #WellbeingDay #CarmarthenshireCarers #UnpaidCarers #SupportAndCare #CarersRights
Carers Trust Crossroads West Wales is a proud network member of Carers Trust. Families and people in the community have known and used Crossroads for many years. We are proud to provide information to carers on the support available to them and the people they care for.
If you would like support or advice, please contact:
Carers Support Service: 0300 0200 002